| Modern companies use increasingly information technologies to improve competitiveness and optimization of internal business-processes. LLC "Art-master" offers a complex of services on technical and technological support of an information-technical infrastructure of various complexity and a configuration which can consist of computer techniques, software, information channels Technical and technological support is the complex of services directed on providing of stable working capacity and development of the enterprises information-technical infrastructure that in the framework of business management use information technologies or plan construction of the information-technical infrastructure that allows efficient solving put business-task. Services of technical and technological support are following: The presented list displays only standard services. Depending on enterprise business-requirements and needs services can be formed in service package, taking various forms. Service “IT-consulting” Within “IT-consulting” service the following types of works can be executed: - Inventory of IT resources of the customer. Collection and report preparation of software, computer techniques, premises, communication channels and others are executed within the inventory of IT resources;
- Diagnostics and detection of causes of problems arise;
- Consultancy on incidents and problems removal;
- Formation of analytical reports and conclusions concerning infrastructure;
- Development of recommendations on purchasing of software, hardwired and platforms;
- Development of recommendations on building of IT-infrastructure;
- Consultancy on organization of communications channels;
- Development of recommendations on qualification of IT-recourses customers.
Service “Support of software solutions and platforms” Within “Support of software solutions and platforms” service the following types of works can be executed: - Adjustment of program decisions and platforms;
- Setup of program decisions and platforms;
- Update of program decisions and platforms;
- Differentiation of rights of access to program decisions and platforms;
- Diagnostics and testing of program decisions and platforms;
- Removal of errors and problems during working with program decisions and platforms;
- Consultancy among users on working with program decisions and platforms.
Service “Support of hardwired and platforms”
Within “Support of hardwired and platforms” service the following types of works can be executed: - Adjustment of hardwired and platforms;
- Setup of hardwired and platforms;
- Update of hardwired and platforms;
- Differentiation of rights of access to hardwired and platforms;
- Diagnostics and testing of hardwired and platforms;
- Removal of errors and problems during working with hardwired and platforms;
- Consultancy among users on working with hardwired and platforms.
Main purposes of technical and technological support Complex of technical and technological support services in IT technology sphere provided by of LLC "Art-master" allows business tasks decision of the customer on the basis of modern technologies taking into consideration the best world practices as well as assists in formation of business processes system, current and strategic goals using IT infrastructure. Technical and technological support services provided by of LLC "Art-master" allow to the customer: - Increasing stability of IT-systems;
- Timely receiving of reports about problems, ways of their removal and prevention;
- Increasing of qualification level of specialists in IT sphere;
- Receiving qualified consultancy about organization, development and use of IT infrastructure;
- Increasing of business stability.
The main advantage of technical and technological support in the sphere of information technologies of LLC "Art-master" compared to competitors is the provision of a full complex of services on the whole territory of Ukraine. You may write to the following address post@am-soft.ua or phone +380 44 248-97-91, 248-98-27 to receive more detailed information concerning technical and technological support as well as learn pricing packages. | 
